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Endpoint MDR Complete — $797/month

Full response authority, plus quarterly phishing simulation

Everything in Endpoint MDR Essentials, plus the SOC acting on your behalf: isolating endpoints, disabling accounts, purging malicious mail and blocking indicators directly, within the authority you grant in writing.

What you get

  • Everything in Essentials — 24/7 monitoring, analyst triage, mailbox threat handling, weekly reporting, monthly tuning.
  • Full response authority — we act rather than advise, within your documented scope.
  • Quarterly phishing simulation — a simulated campaign each quarter with per-department results and a short remedial module for anyone who clicks.
  • Incident timeline — confirmed incidents get a written timeline and remediation plan with owners and dates.
  • Monthly executive summary — a leadership-readable page alongside the technical detail.

Response authority — the default matrix

  • Act immediately, notify after — isolate a workstation; disable a standard user account and revoke sessions; purge a malicious message from all mailboxes; block sender, domain, IP or hash.
  • Call first — disable a privileged or service account.
  • Explicit approval required — anything affecting production availability.

Agreed and signed at kickoff, reviewed quarterly.

What is not included

  • Any guarantee of prevention or financial warranty against breach outcomes.
  • Remediation labour, rebuilds and restores.
  • Server, network, cloud workload and OT coverage.
  • The full managed awareness program — quarterly simulation is included here; continuous training and risk scoring is a separate program.
  • Forensics intended for litigation or insurance claims.

Your first 30 days

  1. Day 0–2 — kickoff; scope, contacts and response authority matrix agreed and signed.
  2. Day 3–7 — endpoint agent and mailbox connector deployment; coverage verified.
  3. Day 8–14 — baseline period in notify-only mode.
  4. Day 15–18 — authority walkthrough plus a two-scenario tabletop.
  5. Day 19–30 — active response switched on; baseline phishing simulation scheduled.
Subscribe — $797/month

Billed monthly. No minimum term. Cancel any time before your next renewal date.